Velmoryx Shipping & Delivery Policy

At Velmoryx, all our products are digital goods. We do not ship any physical items.

1. Digital Delivery Only

- All purchases are delivered electronically via email.

- You will receive:

  • An order confirmation email

  • A download link or access instructions for your product

2. Delivery Time

- Standard Delivery Time: Within 5–10 minutes after successful payment.

- In rare cases, it may take up to 1 hour due to processing delays.

- If you do not receive your files within this timeframe, please check:

  • Your Spam or Junk folder

  • That you entered a valid email address at checkout

3. Access Issues

- If you experience any issues accessing your product:

  • Contact us immediately via email or phone (see below)

  • We will ensure you receive your digital files as quickly as possible

4. Responsibility

- Please ensure that you enter a correct and active email address during checkout.

- Velmoryx is not responsible for delays caused by:

  • Incorrect email addresses

  • Payment gateway issues

  • Technical problems beyond our control

5. File Backup

- After downloading your product, we highly recommend:

  • Saving the files securely

  • Backing them up to avoid loss

- Note: Download links may expire over time for security reasons.

6. Contact Us

If you have any questions about your order or digital delivery, please reach out:

Email: VelmoryxOfficial@gmail.com  

Phone / WhatsApp: +91 9105498761

We typically respond within 24 hours.